Services

Privacy Policy

Rover Mobile Detailing

Effective Date: May 31, 2026

 

1. Introduction

Rover Mobile Detailing ("we," "our," or "us") respects your privacy and is committed to protecting any personal information you provide when using our services.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding your personal information.

By using our services, contacting us, or submitting information through our website or social media pages, you agree to this Privacy Policy.

 

2. Information We Collect

We may collect the following information:

 

Personal Information

• Name

• Phone number

• Email address

• Vehicle information

• Service address

• Appointment details

 

Communication Information

When you contact us through:

• Phone calls

• Text messages

• Email

• Facebook

• Instagram

• Website contact forms

we may retain records of those communications for customer service purposes.

 

Payment Information

We may collect payment information necessary to complete transactions. Payment processing may be handled through third-party payment providers. We do not store full credit card information on our systems.

 

3. How We Use Your Information

We use your information to:

• Schedule appointments

• Provide detailing services

• Communicate about appointments or service updates

• Send estimates and invoices

• Process payments

• Improve customer service

• Respond to inquiries

• Maintain business records

We will only use your information for legitimate business purposes.

 

4. Photos and Marketing

As part of our interior detailing services, we may take photographs of vehicle interiors before and after service for:

• Quality control

• Service documentation

• Marketing and promotional purposes

We will make reasonable efforts to avoid displaying any personal or sensitive information visible within a vehicle.

If you do not wish for your vehicle photos to be used in marketing materials, please notify us before service begins.

 

5. Information Sharing

We do not sell, rent, or trade your personal information.

We may share information only when necessary with:

• Payment processors

• Website hosting providers

• Scheduling software providers

• Government authorities when required by law

 

6. Data Security

We take reasonable measures to protect your information from unauthorized access, disclosure, or misuse.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

 

7. Data Retention

We retain customer information only as long as necessary to:

• Provide services

• Maintain business records

• Comply with legal obligations

• Resolve disputes

When information is no longer needed, we will securely delete or dispose of it.

 

8. Your Rights

You may request to:

• Access the personal information we hold about you

• Correct inaccurate information

• Request deletion of your information where legally permitted

To make a request, contact us using the information below.

 

9. Third-Party Services

Our website or social media pages may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties.

We encourage you to review their privacy policies before providing information.

 

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on our website or otherwise made available to customers. Continued use of our services after changes are posted constitutes acceptance of the revised policy.

 

11. Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact:

Rover Mobile Detailing